1ClickPrint Company Policies

Terms, Conditions and Refund Policy

As each 1ClickPrint product is custom made to each customer's order we unfortunately cannot offer a refund unless the product does not match the order or is faulty.

If your order does not match your order please contact us so that we can arrange returning your products.

Please remember that whilst we endeavour to make sure your product is as accurate as possible quantities and paper weights are subject to a 10% margin of error. Print sizes are subject to 3mm margin of error on each edge.

Please note that we can not accept responsibility for any failure on the part of any courier or delivery service used to delivery goods nor can we accept any consequential loss incurred by the customer by any action or inaction on the
part of 1ClickPrint or any agent acting on behalf of 1ClickPrint.

Unless specifically agreed, all invoices are payable immediately. Should different payment terms be agreed and the customer does not make full and final payment within those terms then 1ClickPrint reserves the right to pass this debt to a third party for collection. Should this debt be passed to a third party then any fees incurred will be passed on to the customer.

Due to sheer volume we are unable to return any media sent to us containing artwork so please remember to send us copies that you don't need returning.

Whilst our turnaround times are a good estimate of usual service levels they cannot be guaranteed and are subject to variation. If you need an order for a specific date please contact us.

T-Shirt orders made through our web site can be made using a variety of print methods. We will choose the best value print method for your order. If you would like a specific print method or for your shirts to match a previous order please inform us. Using a specific print method for a T-Shirt order can affect the price of your order significantly.